Welcome to Ordinary Selenophile ®
Ethically designed & sourced slow sustainable fashion
ON HOLIDAY: 05/12 - 5/29. NO SHIPPING BETWEEN THESE DATES.

ON HOLIDAY: 05/12 - 05/29

There will be no shipping between these dates.

Please place all orders by:

5/11 @ 11:59 PM ET

All orders placed during the dates of 5/12 through 5/29 will not be processed to ship until after 05/29. Processing & shipping IS NOT based on your order date at this time.

Please allow 7 - 14 business days, starting from 05/29, for your order to processed and shipped during this time.

Please add "rushed shipping + date needed by", in the '+ add order notes' section of your shopping cart, if you need your package shipped out immediately after 05/29.

If you have any questions, please view the FAQ page.

If you cannot find the answer you are looking for under the frequently asked questions, please do not hesitate to reach out through the contact form located on the same page as the FAQ.

All inquiries placed during these dates will be responded to in the order that they were received after 5/29.

If you are experiencing package delivery issues, please contact the carrier used to ship to your package. The postal carrier can be located in your tracking confirmation email.

Please be sure to check your promotions or spam folder in your email for all notices from Ordinary Selenophile®

Currency

RUSHED ORDERS • DOMESTIC:  Rushed orders for a specific event must be placed at least 7 business days prior the event date to ensure the package will arrive in time with any postal delays. 

RUSHED ORDERS • INTERNATIONAL: Rushed orders for a specific event must be placed at least 30 business days prior to the event date to ensure the package will arrive in time with any postal delays. 

All music festival, holiday, event, or specific date needed orders must be placed as a rushed order, even if purchasing ahead of time before the festival order deadlines. 

HOW TO PLACE A RUSHED ORDER: 
• Before checkout, please tap the shopping cart in the right hand corner at the top of the website, to view your cart.

• Beneath the items that you have added to your cart, there will be a “+ add order notes” section.

• Click “+add order notes” and please type a note in the box that says “Rushed Shipping” & the date that you need your item by. 

EXAMPLE: 

ESTIMATED DELIVERY TIMES FOR DOMESTIC SHIPPING: 

DOES NOT INCLUDE SATURDAY & SUNDAY

USPS First Class: 4 to 7 business days 

USPS Priority Mail: 2 to 5 business days 

USPS Priority Mail Express: 1 to 4 business days

UPS Next Day Air (Express) : 1-2 business days   

Please do keep in mind that postal delays & holidays will affect these times frames. The estimated delivery time, once a package has left my possession, depends on the shipping you purchased at checkout (First class • Priority Mail • Priority Mail Express). You do not have to choose ’Priority Mail Express’ shipping for rushed orders however please choose ‘Priority Mail Express’ shipping for 1-4 business day delivery, or if ordering less than 7 days prior to the date you need it by.

After you place a rushed order: Your package will be shipped out the same day / following day. If your order is placed after 4PM EST, your package will ship the following day. 

If you forgot to add rushed shipping to your order: Please contact through the contact form as soon as possible to inform me that your order is a rushed order. The contact form can be located in the menu bar.

Please note that if you decide to upgrade your shipping to a quicker shipping option than what you have already purchased, shipping label upgrades can only be done if your package has not shipped. A fee will apply for all shipping upgrades. This is only if you want to change your shipping label to upgraded shipping. 

If you do not leave a note in your order beforehand in the ‘order special instructions’ box that says ‘rushed shipping‘, your package will ship out within the same frame as domestic shipping which is currently 7-14 business days. 

Ordinary Selenophile is not responsible for your order not getting to you in time for your event if you did not place a rushed order, or if you paid for express shipping & there is a delay with the postal service. Thank you for understanding.